ITU World Triathlon Abu Dhabi - Team O2 attempt to Row across the Atlantic Ocean - Factor 31 | Innovation in Sport & Entertainment

CAREERS

OPEN POSITIONS

 

Social Media Executive - Lusail Winter Wonderland

Key Responsibilities

  • Work with Project Marcomms Director to develop social media strategy and implementation plan, inline with overarching marketing and ticketing campaign and objectives:

    • Building event awareness

    • Driving ticket sales, repeat attendance and upsells

    • Ensuring stakeholder and sponsor exposure

  • Actively stay up-to-date with the latest social media and digital trends across all relevant platforms, to ensure that the social campaign is always industry-leading

  • Set up social media channels, populating and regularly updating event info and graphics

  • Develop dual language social media content calendars – drafting content inline with overarching marcomms strategy, managing approval from Project Marcomms Director before publishing

  • Brief on-the-ground photographers, videographers and editors as to the content required for the social media coverage, including content outputs and deadlines

  • Brief design team as to the graphics required for the social media campaign, managing timelines and approvals

  • Full on-the-ground coverage of Winter Wonderland Doha, ensuring daily content is released inline with approved content plan. Conceptualize and implement on-the-ground social media coverage of key moments within the campaign, such as the launch event

  • Develop community management plan including bank of FAQ responses, response times (within 2 hours during event opening), escalation policy etc.

  • Build Facebook Catalogues for event merchandise

  • Plan and implement email marketing strategy, including drafting copy, selecting images and working with design team to develop graphics. Manage 3rd party platform (i.e. Mailchimp) including data segment optimisation

  • Liaise with sponsorship team with the aim of leveraging all client, stakeholder and sponsor social media and eDM assets to promote Winter Wonderland. Create social media kits for partners, stakeholders and influencers to ensure exposure across paid and earned channels, and monitor partner coverage

  • Incorporate required sponsor marcomms contractual rights and benefits into social media and email marketing campaign

  • Support the Project Marcomms Director and external agency on the set-up of paid social and display advertising campaigns;

  • Identify, secure and manage participation by credible social media “influencers” in event comms and social media programme

  • Work with digital team to ensure social media integration into the event website and event app

  • Work with Project Marcomms Director and wider Crisis Comms team to develop (and implement if required) a crisis social media plan during the instance of a Crisis

  • Collate weekly and monthly performance reports on email marketing and social media for Project Marcomms Director to integrate into wider marcomms reports

  • Attend weekly client status meetings, with Project Marcomms Director and Account Manager

 

Requirements (experience and training):

  • Minimum of 2 years’ experience working in a social media role – preferable working on event social media (lifestyle/entertainment/sports), with experience of live coverage and onground activations

  • Proven track record of creative development and ideation across digital platforms that drives event ticket sales towards clearly identified KPIs

  • Proven track record of collating data on digital performance, and providing analytical insights based on collated data

  • Experience working in Qatar and/or GCC

  • Educated to Bachelors or Master’s degree in relevant subject, or equivalent transferable qualifications/experience

 

Requirements (skills):

  • Fluent in written and spoken English and Arabic

  • Creative! Background in content creation is a plus

  • Effective and professional in all forms of communications

  • Working knowledge of all key social platforms – including but not limited to Instagram, Facebook, Twitter, TikTok, Snapchat, Linkedin including working with graphic designs to create branded content, filters etc., and building Facebook catalogues/shop

  • Ability to copywrite content, changing tone of voice based on platform audience while maintaining brand consistency

  • Working knowledge of Adobe Photoshop and video editing programme (such as After Effects or FXP) is a bonus

  • Ability to think strategically and creatively, and to communicate such thoughts proactively, efficiently and effectively

  • Strong work ethic with the flexibility to navigate change in a fast-paced environment.

  • Can-do attitude, always willing to go above-and-beyond to deliver results

  • Solutions orientated - the ability to problem-solve independently and collaboratively, and work towards clearly defined KPIs

  • Collaborative worker – ability to work with the wider team to deliver the highest possible outcome for the client

  • Organized – upholding the high standards and attention to detail required

  • Excellent interpersonal skills - ability to manage day-to-day relationships with internal teams (senior, junior and peer), videographers, photographers, influencers, external agencies and suppliers, clients/stakeholders etc.

  • Team player – the ability to work cross-functionally in a highly iterative, collaborative and positive way

If that's you, email your CV to Careers@FactorThirtyOne.com

 

Content Creator - Videography & Photography
Lusail Winter Wonderland

Key Responsibilities

  • Serve as Lusail Winter Wonderland’s primary photographer, videographer and editor

  • Responsible for the creation (capture and editing) of all day-to-day photo and video content for Lusail Winter Wonderland, including but not limited to:

    • Trending social media content (Facebook, Instagram, Tik Tok, SnapChat, YouTube)

    • Promotional videos

    • Directed photography and videography shoots

    • Candid photography and videography

    • Etc.

  • Responsible for all photographic and video content from start to finish planning, including:

    • Working with the management team to develop strategic content capture schedules and strategies

    • Planning any requirements for content outputs

    • Capturing content across photo and video, inline with the established content guidelines

    • Editing for the needs of output – tailored to the platform that it plans to live on

    • Providing content to the relevant team members for distribution

    • Create and manage the photo and video library for Lusail Winter Wonderland - properly filing all content including finished outputs, and raw content

  • Responsible for capturing a wide range of content types including:

    • People (visitors, staff etc.)

    • Products (example, F&B and merchandise)

    • Attractions (example, F&B outlets, rides, attractions, shows, games, events)

    • Venue (overall venue, branding etc)

    • Sponsor / partner assets

  • Responsible for working as part of the wider F31 production team during ‘key campaign moments’ – for example, the full F31 production team will be on-the-ground for the park launch

  • Responsible for curating a strong gallery of images and video content which will be used to reflect the brand in marketing and press, and segmented based on needs (Press, Social, Website. etc)

  • Play a key role in assisting to shape the visual storyline of content touchpoints.

  • Assisting the MarComms team (Director, Manager and Social Media Executive) with daily asset management and obtaining all creative and marketing objectives.

  • Actively stay up-to-date with the event calendar to be able to schedule content and capture all key moments.

  • Actively stay up to date on video and photography trends to ensure we are at the forefront leading in content creation.

 

Requirements (experience and training):

  • Minimum of 5 years’ experience working as photographer, videographer and editor – preferably working on entertainment events, with experience of live coverage and quick turn shoot to output turnaround

  • Ability to shoot using professional equipment, as well as ‘quick content’ via mobile phone

  • Preference (but not necessity) is that the successful candidate has his/her own basic equipment. Supplementary equipment can be provided

  • Experience working in GCC/Qatar, with a solid understanding of cultural sensitivities in the region

  • Excellent knowledge of photography/videography within the digital domain – at the forefront of social media trends

  • Ability to create content for traditional platforms (PR, ATL etc.)

  • Must display a passion for both photographic and video content and a commitment to upholding the photography/videography brand guidelines

  • Strong editing skills across photo and video

  • Must have excellent IT skills especially with computer programmes such as photoshop, Adobe lightroom, photo mechanic, After Effects or FXP.

Requirements (skills):

  • Fluent written and spoken English. Arabic is a bonus but not a necessity

  • Creative, with an eye for current and future trends

  • Effective and professional in dealing with team, client, visitors and staff

  • Comfortable communicating with park guests/visitors, ensuring comfort and consent at all times

  • Ability to think strategically and creatively, and to communicate such thoughts proactively, efficiently and effectively.

  • Strong work ethic with the flexibility to navigate change in a fast-paced environment

  • Can-do attitude, always willing to go above-and-beyond to deliver results

  • Solutions orientated - ability to problem-solve independently and collaboratively, and work towards clearly defined KPIs.

  • Collaborative worker – ability to work with the wider team to deliver the highest possible outcome for the client.

  • Organized – upholding the high standards and attention to detail required, and following all F31 processes in terms of planning shoots and filing content

  • Excellent interpersonal skills - ability to manage day-to-day relationships with internal teams.

  • Ability to multitask while showing commitment to detail

  • Ability to meet deadlines. Open to flexible working hours and available to work evenings and weekends.

  • Have a sound knowledge of the evolving nature of media and content

  • Demonstrate maturity and professionalism

If that's you, email your CV to Careers@FactorThirtyOne.com

 

Events and Community Manager - Dubai

Reporting into: Senior Account Manager

Timeline: Full time role

Location: Based out of HQ in Dubai, with travel cross the Middle East

 

We are looking for a driven, team-oriented and meticulously organized Events and Community Manager to join our ever-growing and dynamic team. The successful candidate will work across 4 of our most exciting clients, with a primary focus on sports events and communities, and a growing lifestyle vertical to consider.

The four brands are:

 

Role Requirements:

Each season F31 facilitates approximately 125+ test stations, 30+ Community based events and participates in 15+ key sporting events across the region. The successful candidate will work with Senior Account Manager to strategize the event and community outreach for the up-coming season, including but not limited to: (1) Sponsored events; (2) Exhibitor at events; (3) Ambassadors; (4) Sponsored clubs.

  • Develop an event and community outreach calendar, identifying assets across the 4 verticals above, and across the full Middle East region, that fit with the overarching marcomms strategy

  • Develop internal strategies and processes that streamline the event activation process

  • Develop strong relationships with internal teams to ensure company-wide buy in for event activations, and manage individual departments’ delivery of key aspects of event activations

  • Negotiate contracts with events/community programmes/ambassadors/clubs, ensuring maximum value for money (inline with outlined budgets), maximum exposure - and leveraging both cash and VIK options

  • Activate the rights and benefits across all assets ensuring that maximum ROI is achieved and that the correct brand messaging and visuals are being utilized across all platforms (digital, traditional, experiential etc.)

  • Work with the ops team to manage VIK deliverables to all sponsored assets

  • Track rights and benefits across all assets, including regular reporting to management

  • Provide brand feedback gained from outreach into the community / from ambassadors to the Senior Account Manager

  • Strategize and implement an ambassador programme for both On Running and trisouq.com

  • Collaborate with the brands ambassadors / events to plan content creation sessions for social media and online platforms (working with F31’s production team)

  • Provide post-event feedback on all assets, along with recommendation on whether to renew at the end of the contract period, and how to improve the contract offering

  • Working with various internal teams (ops, commercial, production etc.) to lead the management of the community and sponsored events, including:

    • Coordinating vendors

    • Developing and producing branding

    • Organizing staffing (either from internal team, or via external volunteers where required)

    • Booking and briefing the F31 production team

    • Briefing the full team prior to event day and providing briefing documents

    • Setting up on the day, and managing the on-event activations

    • Packing down and ensuring all equipment is returned in good condition to the warehouse

  • Work with Senior Marketing Manager to ensure that all event and community activations are promoted across all available internal marcomms channels

  • Researching local needs in the community to develop programs that address those needs

  • Host and lead weekly meetings (as part of wider marcomms meeting)

    • Feedback on previous events/activations, and update on upcoming schedule

    • Assign and track each department’s role in the event preparation (Ops, logisitcs, delivery etc.)

    • Ensure all collateral is requested and delivered to event within allocated deadline

    • Request new marketing assets if current asset is requested and/or damaged

    • Manage agreement from contract deliverables to Ops and logistics team

 

 

Requirements (experience and training):

  • Minimum of 5 years’ experience working in the events industry – preferably with experience working across large-scale, international events (sports/lifestyle), AND community events

  • Experience of negotiating sponsorship contracts, and strategizing/implementing and tracking rights and benefits

  • Experience managing a team

  • Experience working in the Middle East, preferably with experience across multiple countries within the region

  • Account management experience at an in-house or traditional agency

  • Educated to Bachelors degree in relevant subject, or equivalent transferable experience

 

Requirements (skills):

  • Fluent written and spoken English. Arabic is a bonus but not necessary

  • Effective and professional in all forms of communications

  • Working knowledge of MS Office software, including Word, Excel, Outlook, PowerPoint and/or Keynote. Adobe is a nice-to-have

  • Ability to think strategically and creatively, and to communicate such thoughts proactively, efficiently and effectively

  • Strong work ethic with the flexibility to navigate change in a fast-paced environment. Can-do attitude, always willing to go above-and-beyond to deliver results

  • Flexible working hours with understanding that some weekend work will be required

  • Solutions orientated - ability to problem-solve independently and collaboratively, and work towards clearly defined KPIs

  • Collaborative worker – ability to work with wider team to deliver the highest possible outcome for the client

  • Organized – upholding the high standards and attention to detail required – and able to manage multiple projects in parallel

  • Excellent interpersonal skills - ability to manage day-to-day relationships with internal teams (senior, junior and peer), external agencies and suppliers, clients/stakeholders etc.

  • Team player – the ability to work cross-functionally in a highly iterative, collaborative and positive way

If that's you, email your CV to Careers@FactorThirtyOne.com

 

Multimedia Designer

Responsibilities:

  • Study design briefs and determine requirements

  • Schedule projects in Asana (project management tool) and deliver to timelines

  • Conceptualize visuals based on requirements and brand guidelines

  • Prepare and present concepts to the Account Management team

  • Work with the Account Management team to produce final design

  • Test graphics across various media

  • Provide files for final graphic

Requirements:

  • Familiarity with Industry Standard softwares such as Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects, Dreamweaver, etc.), Figma, Spark AR, etc.

  • Proven graphic designing experience working across several platforms

  • Ability to create simple 2D animations and Video Overlays/Lower Thirds. 3D animation & modelling skills is a bonus but not a requirement.

  • Ability to edit videos.

  • Ability to create assets for social media including but not limited to Interactive Instagram & Snapchat filters, Instagram Stickers, Social media posts, etc.

  • Ability to work with website building softwares: such as Wix, WordPress, Squarespace, etc

  • Ability to design Presentations and Pitch Decks

  • Ability to work with Email Marketing Platforms such as Mailchimp.

  • Ability to create HTML emails.

  • Ability to create HTML Google Ads 

  • A keen eye for aesthetics and details

  • Excellent communication skills, and teamwork

  • Ability to work methodically, meet deadlines and manage workload

  • Fluent in English. Arabic is a bonus but not a requirement

If that's you, email your CV to Careers@FactorThirtyOne.com

Digital Advertising Specialist

 

Requirements:

  • Setup & ongoing optimization of PPC/Digital Ad campaigns for e-commerce, events and brands

  • Management of ad budgets, A/B testing ad creatives (working with in-house designers & copywriters), keyword research, audiences, & optimizing for conversions/KPIs

  • Analysis of campaign data. Monthly reporting on recommendations and strategy using a variety of analytics tools

  • Implement strategies to increase organic traffic (SEO, Direct, Referral).

  • Manage multiple accounts

  • Collaborate with the wider team to align digital ad campaigns with wider marketing campaigns

  • Create & implement best practice guidelines, staying on top of current digital trends

  • Knowledge of digital content management tools (Google Analytics, MailChimp, Fb Creator, Hootsuite, Zoho One)

Qualifications:

  • 2+ years of Digital Advertising experience

  • Degree/Certifications in Digital Marketing or equivalent

  • Expertise in paid marketing channels & technologies

  • Self-motivated, goal-oriented, problem-solver, team-player

  • Fluent in English. Arabic is a bonus

  • Located in Dubai

If that's you, email your CV to Careers@FactorThirtyOne.com

 

Don't see the role you're looking for?

Email your CV to Careers@FactorThirtyOne.com

with a brief note on why you'd like to join the team.